The image shows a white plastic bag with a note attached to it. The note reads "Our sincere apologies. We're very sorry the enclosed item has reached you in this condition. If the contents are damaged or anything is missing, please contact the Royal Mail. Please accept our apologies for any inconvenience or upset this incident might have caused." There is also a small packet of Royal Mail products on the right side of the image. The packet has a picture of a bunch of vegetables and a label that reads "Morgan".