The image is a whiteboard with a customer segment diagram on it. The diagram is divided into four sections, each with a different color sticky note attached to it. 

The first section is labeled "Customer segment" and has a red arrow pointing to the right. The second section is titled "Say and do" and is labeled as "Hearing". The third section has a list of tasks that need to be completed in order to complete the customer segment. The fourth section has an image of a person with their arms outstretched, as if they are saying something.

There are also several sticky notes scattered around the diagram, some of which are in different colors, including pink, blue, green, yellow, and red. The notes are attached to the whiteboard and are pinned to a grid-like structure. The background of the image is green, and there are two other whiteboards at the bottom of the board.