, B, C, D, ECase finding, collection of condition-specific clinical data, medical record prompts to encourage performance of essential care processes, patient education and activation, and physician decision support and education\[[@CR18]\] **Canada**Quantitative study, survey questionnaire evaluating physician normative practices consistent CCMPhysicians (n = 195) in walk-in clinics (n = 29), solo family practices (n = 29), group family practices (n = 104), CHCs (n = 14) and primary care networks (n = 27)Examine implementation of CCM in different primary care practicesA, B, C, D, E, FN/A\[[@CR48]\] **USA**Quantitative studyDiabetic patients (n = 70) over 65 years old in a private medical clinicDetermine whether patients in shared medical appointment meet the American Diabetes Association standards in diabetes self-management educationA, C, DImplementation of a diabetes self management program using shared medical appointments\[[@CR49]\] **USA**Quantitative study, questionnaire measuring organization characteristics and care management processesAdministrative leaders of physician organizations (n = 957), including medical groups (n = 621), independent practice associations (n = 336) across the USExamine the relationship between measures of primary care orientation and the implementation of the CCMA, B, C, D, FN/A\[[@CR50]\] **Belgium**Mixed methods study, CCM implementation survey, analysis of meeting reportsGeneral practitioner (n = 83), dietician (n = 1), pharmacist (n = 46), podiatrist (n = 5) and nurses (n = 90) providing care to type 2 diabetes patients (n = 2300)Assess degree of implementation of CCM, and facilitators and barriers encounteredA, B, C, D, E, FDevelopment and implementation of education program for patients on diet or oral therapy, establishment of a local steering group, appointment of program manager, provider education and regional audit\[[@CR51]\] **Canada**Qualitative study, structured interview with staffHealth administrato